Strategic Account Leadership

6 days ago


Melville, New York, United States Ringo Full time
Job Overview

Ringo is a respected healthcare workforce management platform serving clients across the staffing industry, hospitals, health systems, and corporate accounts.

We offer an award-winning end-to-end solution for streamlining talent management processes. Our technology standardizes workflows and provides both employers and staffing firms with an intuitive user-friendly platform for temporary/contract staff requisitioning.

The Executive Director, Strategic Accounts role requires a key member of Ringo's leadership team to manage a team of Strategic Client Directors, overseeing customer lifecycles from contract through renewal for our largest customers.

This position involves setting short and long-term client retention and growth strategies and building cross-functional relationships with organizational stakeholders to ensure client needs and business requirements are met.

  • Growing accounts by at least 10% YOY, aiming for 20%+ annual growth.
  • Leading Account Managers/Directors KPIs and coaching for improved delivery of services and Client/Vendor engagement success metrics.
  • Developing and executing strategic relationship management plans, identifying key client/vendor contacts for relationship development and expanding Client/Vendor engagement across all accounts.
  • Maintaining satisfactory NPS scores on Client and Vendor surveys.


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