Front Desk Ambassador

3 days ago


Vail, Colorado, United States Vail Resorts Full time
Job Summary
As a Front Desk Agent, you will play a critical role in ensuring that our guests have an exceptional experience during their stay with us. You will be responsible for providing personalized service, resolving guest issues, and maintaining a clean and welcoming environment.

Key Responsibilities
- Greet and check-in guests
- Respond to guest inquiries and concerns
- Resolve issues related to guest rooms, amenities, and services
- Maintain accurate records and reports
- Collaborate with other departments to ensure seamless operations

Requirements and Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing situations

Benefits and Perks
- Competitive hourly rate: $20.00 - $22.04
- Free Epic pass(es)
- Free ski and snowboard lessons
- 40% retail discounts
- Wellness benefits
- Opportunities for career growth and advancement

About Vail Resorts
Vail Resorts is a leading hospitality company that operates resorts across three continents. We are committed to delivering exceptional guest experiences and creating memorable moments for our guests.

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