Mountain Guest Services Supervisor
2 days ago
**Elevate Your Career in Mountain Guest Services
Vail Resorts is a world-renowned hospitality leader, offering unparalleled opportunities for career growth and development. As a Front Desk Lead, you will be responsible for creating unforgettable guest experiences, managing complex situations, and driving team success.
We are seeking a charismatic and results-driven professional with prior front desk experience, excellent customer service skills, and a proven track record of success in a fast-paced environment. If you are passionate about delivering exceptional guest experiences and have a keen eye for detail, we want to hear from you
**Compensation:** $22.00 - $23.76 per hour (dependent on location)
**Job Responsibilities:**
- Manage and resolve complex guest issues
- Lead and develop front desk team members
- Ensure seamless check-in and check-out processes
**Required Skills and Qualifications:**
- Prior front desk experience required
- Excellent customer service skills
- Results-driven and charismatic individual
**Benefits:*
- Ski passes for employees
- Employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Referral Program
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