Front Desk Ambassador at Luxury Resort
6 days ago
Company Overview
">- Vacasa is the largest full-service vacation rental company in North America, with local teams that drive our success and ensure a seamless stay for our guests.
We keep our properties in top shape, ready to welcome our guests, from fresh linens and clean kitchens to sparkling pools and maintenance support.
Salary:
">- $22 per hour. Actual pay will vary based on your skill, experience, education, and location.
Job Description
">- Greet all guests in a friendly and caring manner.
- Open doors for guests entering or exiting the lobby area.
- Assist guests with luggage to and from their unit.
- Answer questions about the resort and local area.
- Show rooms to potential guests.
- Deliver guest items to units (toiletries, towels, etc).
- Maintain a clean and safe working environment.
- Communicate effectively with guests and other departments.
- Manage inventory and upkeep of guest luggage carts.
- Perform other tasks as needed in this fast-paced hospitality environment.
Required Skills and Qualifications
">- Excellent communication skills, including email, phone calls, video calls, and texts.
- Able to work well under pressure in an agile environment.
- Strong time management skills, with the ability to adapt to changing situations and interruptions.
- Highly responsive and reliable.
- Attention to detail.
- Prior housekeeping experience is a plus.
- Familiarity with company policies and procedures.
Benefits
">- Health, dental, and vision insurance, with 100% coverage available.
- 401K retirement savings plan with immediate 100% company match on the first 6% you contribute.
- Flexible vacation time.
- Paid sick days and holidays.
- Paid parental leave after one year of tenure.
- Employee Assistance Program.
- Career advancement opportunities.
- Employee discounts.
- All necessary equipment for success.
- A great team and culture.
Others
">- Vacasa is committed to maintaining a safe and productive work environment.
- No possession, use, or influence of alcohol or illegal drugs in the workplace.
- Some positions may require driving a personal vehicle or company vehicle for work purposes.
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