IT Service Desk Supervisor

About the RoleThe Front Desk Supervisor is a key member of our team, responsible for managing the daily activities of our lobby and ensuring that our clients and guests receive top-notch service. This role requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.

We are seeking an experienced professional to fill the role of Help Desk Operations Supervisor at our organization. In this position, you will be responsible for overseeing the daily operations of the help desk, ensuring that all requests for support are handled in a timely and efficient manner. This role reports directly to the IT Department.About the...

We are seeking a highly skilled Service Desk Team Lead to join our team at Fawkes IDM. As a key member of our IT department, you will be responsible for overseeing the daily operations of our Service Desk, ensuring that all technical issues are resolved promptly and efficiently.Responsibilities:Lead a team of Service Desk Analysts, providing guidance and...

Key ResponsibilitiesAs a Technical Service Desk Specialist at The ACI Group, Inc., you will be responsible for:Leading the Help Desk team in providing Tier 1 and Tier 2 IT Service Desk support for our clients.Oversighting the response to service requests via telephone, email, voicemail, and direct walk-ups.Troubleshooting a variety of technologies, including...

About the RoleLeidos Holding is seeking an experienced IT Service Desk Manager to lead a hybrid service desk team. This position will be based out of our customer's facilities in Washington, DC.The successful candidate will have a proven track record of managing performance to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). They will...

Job DescriptionLawyers On Demand, a Consilio company, is seeking a Service Desk Lead to join our team. The successful candidate will be responsible for leading the service desk team, providing technical support to staff and clients, and contributing to the development of process improvements.This is an excellent opportunity for a professional with experience...

About the RoleThe Enterprise Service Desk Specialist II will be responsible for troubleshooting, managing help desk support requests for IT hardware, software, and applications, and ensuring accurate documentation of issues. The Specialist will also supervise and guide support staff to ensure the highest level of service delivery.

Lead BMC Remedy/Helix Service Desk Professional Job SummaryAstor & Sanders Corp is seeking a highly motivated and experienced professional to lead our Service Desk team as a Lead BMC Remedy/Helix Service Desk Professional. The successful candidate will have a strong background in IT service management, excellent communication skills, and the ability to...

Job OverviewLeidos has an exciting opportunity for a skilled ITIL-Aligned Service Desk Manager to join their team. The successful candidate will lead a hybrid service desk team, consisting of onsite and remote Tier 1 Help Desk Agents, to manage performance to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).ResponsibilitiesLead a hybrid...

Job SummaryWe are seeking a skilled IT Service Desk Specialist to join our team in Columbia, SC. The successful candidate will provide exceptional customer service and technical support to our end-users, ensuring seamless resolution of software and hardware incidents.About the RoleThis is a 50% on-site position, requiring strong communication skills and...

Key ResponsibilitiesManage the day-to-day operations of the service desk, ensuring that all requests for support are handled in a timely and efficient manner.Supervise the Service Desk Analysts and Senior Service Desk Analysts, providing guidance and support to ensure that they are able to provide high-quality customer service to our staff and...

Job OverviewXLA is a leading provider of technical services, seeking a skilled Helpdesk Service Desk / Asset Management Specialist to support a client in Lorton, VA.

Estimated salary: $60,000 - $80,000 per year.Company OverviewAt DP Solutions, we're committed to delivering top-notch IT solutions and exceptional customer service. With over 1,000 satisfied clients across the mid-Atlantic region, we've established ourselves as a leading provider of IT technology solutions in Maryland, Pennsylvania, Virginia, and beyond.Job...

Key ResponsibilitiesThe Help Desk Team Lead will work closely with the User Services Manager to provide direction and assistance to the Helpdesk Team while ensuring outstanding customer support. This role involves coordinating and scheduling Helpdesk technician work, identifying opportunities to optimize and enhance Helpdesk services, and maintaining the...

About Dasmen Residential's Team:We are a dynamic and growing company seeking a dedicated Service Desk Representative to join our team in Columbia. As a valued member of our team, you will play a crucial role in providing exceptional customer service to our tenants through various communication channels.Key Responsibilities:Respond to tenant inquiries in a...

Job DescriptionHansen Talent Group is hiring an IT Support Analyst to work with a large enterprise in Columbia, SC. As an IT Support Analyst, you will play a critical role in providing technical assistance to our clients and ensuring their smooth operation.Estimated Salary: $70,000 - $90,000 per yearMain Responsibilities:- Respond to customer inquiries...

We are looking for an experienced IT Service Desk Representative to join our team at Marathon TS. In this role, you will provide technical support to clients via phone, email, or in-person, resolving issues related to GIS applications, Microsoft Office Suite, and other software.Job Description:This position requires excellent analytical and communication...

About the RoleWe are looking for a highly skilled and experienced Front Desk Associate to join our team at AC Hotel Washington DC.The ideal candidate will have excellent communication skills, both written and verbal, and be able to work well under pressure in a fast-paced environment.Key ResponsibilitiesEnsure a seamless check-in and check-out process for...

RMC is seeking a Technical Support Expert to join our team in Washington, DC, and occasionally in Bethesda, MD. As a Help Desk Representative, you will provide Tier 0, 1, and 2 IT and cybersecurity support services to our Navy customer at the Washington Navy Yard (WNY).About the JobThis role requires excellent communication and problem-solving skills, as...

Job Summary: DirectViz Solutions, LLC is a rapidly growing government contractor providing innovative information technology solutions to government clients. We are seeking a highly experienced Program Manager to oversee and manage 24x7x365 Technology Service Desk operations, delivering exceptional IT support services to a global workforce across 1,800...