Sales Operations Strategist

4 weeks ago


New York, New York, United States American Express Full time

**Transform Your Career at American Express**

We are committed to helping our customers, communities, and colleagues succeed. As a Sales Operations Strategist on our Card Services team, you will play a critical role in supporting our business development and customer success functions.

**About the Role**

In this position, you will be responsible for supporting critical end-to-end sales operations activities for Amex Offers. You will work closely with our business development and customer success teams to execute operational activities, optimize processes, and deliver internal solutions at scale. Your goal will be to deliver a best-in-class Amex Offers experience for our Merchant Advertisers.

**Key Responsibilities**

* Develop and maintain execution calendars to support planning efforts, including training calendars, live offer lists, and marketing email trackers.

* Manage onboarding tracking, logistics, and live trainings for new hires.

* Lead the testing and documentation of sales governance procedures and controls.

* Source key training needs from the team and work with subject-matter experts to refine content and own delivery and logistics tailored to both sales and business development teams.

* Own central mailbox and communications across the team.

* Support campaign-related activities, including ongoing maintenance of Insertion Orders, T&Cs, and distribution of data sharing guidelines.

* Support end-to-end process enhancements and improvements for Amex Offers.

**Why You'll Thrive Here**

We offer a dynamic and inclusive work environment, with opportunities for career growth and development. Our team is passionate about delivering exceptional results and making a meaningful impact.

**What We Offer**

* Estimated salary range: $55,000 - $105,000 per year, depending on location and experience.

* Competitive base salary and bonus incentives.

* Comprehensive medical, dental, vision, life insurance, and disability benefits.

* Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need.

* 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption, or surrogacy.

* Free access to global on-site wellness centers staffed with nurses and doctors (depending on location).

* Free and confidential counseling support through our Healthy Minds program.

* Career development and training opportunities.

**Join Our Team**

At American Express, we are committed to diversity, equity, and inclusion. We strive to create a workplace where everyone feels valued, respected, and empowered to succeed. If you're passionate about sales operations and customer success, we encourage you to apply for this exciting opportunity.



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