Service Coordinator
3 days ago
We are seeking a highly organized and detail-oriented Service Coordinator to join our team at Averro. As a Service Coordinator, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities- Customer Service: Respond to customer inquiries and resolve issues in a timely and professional manner.
- Record Management: Maintain accurate and up-to-date customer records, including account information and service history.
- Service Coordination: Coordinate with service representatives to resolve customer issues and ensure prompt and professional service support.
- Communication: Communicate effectively with customers, service representatives, and other stakeholders to ensure seamless service delivery.
- Administrative Tasks: Perform administrative tasks, such as scheduling and booking technician travel, and assisting with service orders.
- Experience: 1+ years of experience in a customer service or administrative role.
- Skills: Excellent communication and organizational skills, with the ability to work in a fast-paced environment.
- Education: High school diploma or equivalent required.
- Experience: 3+ years of experience in a customer service role.
- Language: Spanish speaking is a plus.
- Software: Experience with M3/Rover MRP System.
Averro is a Veteran-Owned organization dedicated to delivering innovative talent solutions, business consulting, and technology services that propel businesses and careers forward. We live by our ethos: Family First | Be Uncommon | Culture Wins. These values show in our commitment to client satisfaction, timely support, and unmatched consultant care. Our Aim – Your Ascent.
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