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Patient Services Coordinator

2 months ago

Grand Rapids, Michigan, United States Corewell Health Full time
About the Role

We are seeking a highly skilled and detail-oriented Patient Services Coordinator to join our team at Corewell Health. As a key member of our Surgical Services department, you will play a vital role in ensuring the smooth operation of our healthcare facilities.

Key Responsibilities
  • Complex Patient Scheduling: Coordinate and schedule complex patient appointments, surgeries, and tests, including medical record review and verification of prior authorizations.
  • Administrative Support: Provide administrative support to our healthcare team, including patient check-out, insurance authorizations, and EMR/EHR scanning and uploading.
  • Patient Communication: Communicate effectively with patients and families to ensure their needs are met and provide exceptional customer service.
  • Team Collaboration: Collaborate with our healthcare team to identify and address patient health maintenance gaps and provide education on health and wellness.
  • Quality and Safety: Participate in safety initiatives and risk mitigating measures to ensure a safe and healthy work environment.
Requirements
  • Education: High School Diploma or equivalent required.
  • Experience: 2 years of relevant experience in healthcare operations, patient services, or a related field.
What We Offer
  • Comprehensive Benefits: Competitive benefits package, including medical, dental, and vision insurance, as well as a 401(k) retirement plan.
  • Professional Development: Opportunities for professional growth and development, including training and education programs.
  • Culture of Care: A culture of care and compassion, where every team member is valued and respected.