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Client Relations Executive

2 months ago

Raleigh, North Carolina, United States Sovereign's Capital Full time
About Sovereign's Capital:

Sovereign's Capital is on a mission to transform communication within various industries. We are dedicated to developing innovative solutions that enhance connectivity and operational efficiency.

We are currently seeking a seasoned Client Relations Executive to join our dynamic team. In this pivotal role, you will focus on nurturing and expanding relationships with our existing clientele, driving revenue growth through strategic upselling and cross-selling initiatives.

Key Responsibilities:

  • Gain a comprehensive understanding of our product suite and market dynamics across essential sectors.
  • Oversee a portfolio of Enterprise and Mid-Market client accounts.
  • Consistently meet and exceed sales targets while ensuring optimal client retention.
  • Engage regularly with key stakeholders to identify their needs, challenges, and opportunities.
  • Foster strong internal collaborations, particularly with Customer Success and Operations teams, to guarantee a seamless client experience.
  • Utilize our CRM and sales technology stack effectively.
  • Occasionally attend industry events to strengthen client relationships and generate new business opportunities.
  • Collaborate with a talented team of professionals committed to your growth and success.

Qualifications and Skills:

  • Bachelor's degree in business or a related field, or equivalent professional experience.
  • A minimum of 2 years in Client Development, Account Management, or a similar role.
  • Demonstrated success in surpassing sales quotas.
  • Experience in Enterprise/SaaS sales is highly desirable.
  • Strong organizational skills and a proactive work ethic.
  • Exceptional analytical and communication abilities, capable of conveying insights clearly across various platforms.
  • Proven experience in building relationships with clients at all levels of seniority.
  • Ability to navigate complex situations and drive towards mutually beneficial outcomes.
  • Adaptability to thrive in a fast-paced, evolving environment.
  • A blend of ambition and humility, coupled with a genuine curiosity.
  • A collaborative spirit and a positive attitude.

Company Culture and Benefits:

At Sovereign's Capital, our culture is rooted in growth, impact, and connection. We believe that engaged team members are key to achieving extraordinary results.

We offer a comprehensive benefits package designed to support your work-life balance, health, and professional development, including:

  • Fully covered Health, Dental, Vision, and Life Insurance.
  • Generous Paid Time Off.
  • 401(K) Savings Plan with Company Match.
  • Parental Leave and Baby Birth Cost Assistance.
  • Access to fitness facilities and wellness programs.
  • Annual credits for fitness-related equipment.
  • Modern workstations equipped with the latest technology.