Residential Mortgage Consultant

2 weeks ago


New York, New York, United States United Nations Federal Credit Union Full time

Position Overview: This role involves the solicitation and origination of residential first and second mortgage loans with prospective applicants. The primary focus is on assessing the financial needs of applicants and promoting mortgage products and services that align with those needs, adhering to the regulations set forth by UNFCU and relevant authorities.

Key Responsibilities:

  1. Engage with members and staff, ensuring UNFCU's commitment to exceptional member service is upheld while representing the organization in a professional manner.
  2. Conduct interviews with applicants to evaluate qualifications for residential mortgage options, exploring all potential alternatives and making informed recommendations.
  3. Establish and nurture relationships with potential borrowers to promote and solicit mortgage business.
  4. Provide comprehensive education on mortgage products to the membership.
  5. Oversee the application process, ensuring accurate data entry into relevant systems and compliance with all regulatory requirements.
  6. Analyze necessary documentation to provide appropriate guidance to members and monitor the regulatory landscape for changes impacting mortgage lending.
  7. Assist in resolving issues and conditions related to mortgage commitments.
  8. Develop strategies to identify new mortgage business opportunities and maintain relationships to support borrowers throughout the mortgage process.
  9. Coordinate with Processing teams to ensure timely mortgage closings and keep members informed of their application status.
  10. Monitor competitive products, services, and rates, providing management with recommendations based on market conditions.
  11. Participate in initiatives and seminars to educate members and promote mortgage operations.
  12. Identify opportunities for cross-selling additional credit union products and services.
  13. Act as a resource within the Mortgage Department and engage in training programs as required.
  14. Prepare monthly reports on origination and production for management review and participate in sales tracking activities.

Qualifications:

  • Associate's degree or equivalent experience.
  • Proficient in PC skills.
  • Familiarity with MS Office applications (Word, Excel, Outlook, and PowerPoint).


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