Program Manager, Portland, OR

1 day ago


Portland, Oregon, United States PacifiCorp Full time
About the Role

PacifiCorp is seeking a highly skilled Program Manager to join our team in Portland, OR. As a Program Manager, you will be responsible for coordinating and administering all aspects of assigned programs, including planning, organizing, leading, delivering, and controlling program activities in accordance with the mission and goals of the internal organization or external regulatory agencies and proceedings.

Key Responsibilities
  • Promote a Customer-Centric Culture: Foster a culture that prioritizes customer satisfaction and delivers outstanding results for end-users or customers, both internal and external.
  • Develop and Implement Program Goals: Assist in developing and implementing both long-term and short-term goals and objectives to achieve the successful outcome of assigned programs or projects.
  • Project and Program Management: Identify requirements, develop project and program implementation plans, and deliver upon key project and program milestones for assigned programs or projects.
  • Financial Management: Coordinate the development of an annual budget and operating plan to support assigned programs or projects.
  • Data Management: Develop, manage, and compile data and/or narratives pertinent to assigned projects or programs to support both internal and external reporting requirements.
  • Regulatory Compliance: Support regulatory filings or external requests pertaining to assigned projects or programs, including coordination of data responses supporting programs as needed.
  • Continuous Improvement: Develop a culture of continuous improvement with contractors and internal staff to assess the strengths and weaknesses of assigned programs and identify areas for improvement.
  • Policy Development: Ensure that program activities operate within the policies and procedures, including all relevant commission regulations and professional standards.
  • Process Improvement: Develop and manage new processes, as needed, to ensure continuous delivery of program requirements.
  • Interdepartmental Coordination: Coordinate the delivery of services among different program activities throughout the company to increase effectiveness and efficiency within the organization.
  • Risk Management
  • Program Evaluation: Monitor the cost/benefit of new programs or changes to existing programs, maintaining relevant measure performance assumptions, and making necessary measure assumption changes due to program evaluation information, changing market conditions, and/or advancing codes and standards.
  • Communication: Develop and support presentations and external engagements with customers or regulators as needed for assigned programs and projects.
  • Program Delivery: Ensure assigned programs are planned, completed, and delivered consistent with the unique protocol established by each state commission, including proper cost tracking and allocation.
  • Program Monitoring: Monitor program activities on a regular basis and actively participate in evaluations.
  • Risk Identification: Identify and evaluate the risks associated with program activities and take appropriate action to control the risks.
Requirements
  • Education: Bachelor's Degree in Business, Finance, Accounting, Management, Electrical or Mechanical Engineering, or a related field; or the equivalent combination of education and experience.
  • Experience: A minimum of five to seven years of professional experience with utility operations or other regulated environments, energy-related operations management, project engineering, project management, and/or program management.
  • Leadership and Teamwork: Leadership and teamwork skills to provide input into policy decisions and to mobilize resources to produce desired business results.
  • Communication and Interpersonal Skills: Advanced communication and interpersonal skills to interface with team members and customers to promote positive customer outcomes.
  • Oral and Written Communication: Advanced oral and written communication skills to communicate objectives and action plans.
  • Negotiation and Influence: Ability to work with all organizational levels to influence actions and negotiate outcomes.
  • Technical Skills: Proficient with the use of personal computers to gather, analyze, and summarize data.
Preferred Qualifications
  • MBA
  • Program Management Professional (PMP) and/or Program Management Professional (PgMP)
  • Knowledge of Program Management
  • Demand Side Management (DSM) Technologies
  • Professional Engineering Registration (P.E.) and/or Certified Energy Manager (C.E.M.)


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