Patient Support Specialist

2 weeks ago


Littleton, Colorado, United States Serenity Healthcare, LLC Full time

Patient Support Specialist

At Serenity Healthcare, we are redefining the landscape of healthcare delivery. Join us in making a difference in people's lives while building a rewarding career, regardless of your prior experience in healthcare.

Our innovative, patient-focused approach is transforming the healthcare sector by offering patients access to cutting-edge TMS therapy. We are currently seeking a dedicated Patient Support Specialist to join our dynamic team.

Role Overview:

As a Patient Support Specialist, your primary responsibility will be to educate patients about groundbreaking healing technologies, specifically TMS and Ketamine treatments. You will play a crucial role in helping patients understand the advantages of these therapies.

Key Responsibilities:

  • Become the go-to expert on TMS and Ketamine therapies. Comprehensive training will be provided.
  • Manage all patients assigned to your provider's schedule.
  • Conduct one-on-one meetings with patients to tailor treatment solutions to their unique needs.
  • Facilitate healing through education, connection, and a focus on TMS and Ketamine.

Benefits:

  • Accelerated career growth in the healthcare sector with rapid advancement opportunities.
  • Comprehensive insurance benefits including Medical, Dental, and Vision, along with a 401K plan.
  • Generous paid time off policy offering 20 days annually (10 PTO days and 10 holidays).
  • Employee access to Serenity's treatment options.

Qualifications:

  • High School Diploma or GED required.
  • 2-3+ years of experience in a full-time customer service role.
  • Exceptional verbal and written communication skills, along with basic math proficiency.
  • Strong de-escalation skills and the ability to connect empathetically with individuals.

About Us:

Serenity Healthcare is at the forefront of healthcare technology. Utilizing advanced medical devices that have recently entered the market, we empower our patients to achieve long-term success, even when other treatments have not yielded results.

With a foundation built on evidence-based research and proven outcomes, we strive daily to assist patients in reclaiming their lives through a revolutionary technological approach to healthcare.

Join us in this exciting journey and be part of a team that is making a significant impact in the healthcare industry.



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