Patient Care Coordinator

2 weeks ago


Kissimmee, Florida, United States Harmony United Psychiatric Care Full time
Job Overview

Harmony United Psychiatric Care
Position: Office Assistant

Location: KISSIMMEE, FL

About Us
Harmony United Psychiatric Care is a division of Harmony United Healthcare LLC, dedicated to delivering comprehensive outpatient mental health services, including psychiatric evaluations and psychological assessments, across Florida. Our services are accessible both in-person and through our secure online telehealth platform. We are expanding our team and client services as we grow our presence throughout the state.

Our dedicated team comprises psychiatrists, licensed therapists, board-certified psychiatric nurse practitioners, and clinical psychologists, providing care for individuals of all ages, from children to adults. We prioritize building trust and confidence with our clients, ensuring that each individual receives compassionate and respectful treatment tailored to their unique needs.

Qualifications / Skills

  • Associates Degree required; Bachelor's Degree preferred
  • Preferred two years of experience in a healthcare environment, particularly in outpatient settings

Key Responsibilities
  • Handle incoming calls from patients and clients seeking psychiatric assistance
  • Assist clients with scheduling and rescheduling appointments as needed
  • Maintain a professional, empathetic demeanor in all customer interactions
  • Respond to inquiries from clients promptly and effectively
  • Communicate clearly with patients, providers, and team members
  • Address and resolve client complaints or escalate issues as necessary
  • Adhere to all organizational policies and procedures

Compensation and Benefits
  • Competitive hourly wage
  • Monthly performance bonuses

Employee Benefits
  • Health, vision, and dental insurance coverage
  • Eligibility for 401(k) retirement plan after one year of service
  • Paid Time Off
  • Paid holidays after completing one year of employment

Advantages of Working with Us
  • Comprehensive administrative support
  • Access to the latest digital tools and technology
  • Strong emphasis on maintaining a healthy work/life balance

Work Schedule:
  • 40 hours per week, Monday through Thursday (4 days x 10 hours)

Additional Information:
Harmony United Psychiatric Care participates in E-Verify to confirm work authorization for new employees. We maintain a drug-free workplace policy, conducting pre-employment drug screenings and random testing to ensure compliance. Violations of this policy may result in disciplinary action, including termination.

Contact: HR Department

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