Strategic Development Coordinator

5 days ago

Miami, Florida, United States FOH, Inc. Full time
Job Overview

Company Background:
Founded in 2002, FOH is a globally recognized brand in the hospitality and foodservice manufacturing sector, encompassing Front of the House and room360 ̊ by FOH. Our organization is not just about products; we have cultivated a culture that has garnered numerous accolades over the years, including features in Fortune Magazine as one of the "Best Workplaces in Manufacturing and Production." We proudly hold certifications as a Women's Business Enterprise National Council (WBENC) and LGBT Business Enterprise (LGBTBE) partner.

At FOH, we foster an environment that encourages entrepreneurial growth and innovation, guided by our commitment to inclusivity, sustainability, and diversity.

Position Overview:
The Strategic Development Success Coordinator plays a crucial role within our Sales Support Team. This position is essential for enhancing the company's success by providing indispensable assistance to the Strategic Development Field Sales leaders, aimed at expanding our sales reach and visibility among strategic accounts. The coordinator is dedicated to efficiently addressing the sales initiatives of the Strategic Development Field Sales leaders and the requirements of our business partners.

Key Responsibilities:

  • Customer Service Support for Strategic Development:
    Promote the FOH culture in all interactions with the Strategic Development Team and business partners. Facilitate effective communication with Strategic Development Directors to advance projects. Assist the Sales & Customer Service Team in monitoring inventory and addressing product reservations for select opportunities. Ensure adherence to our communication culture by coordinating with the SCS and Customer Service Teams regarding specific projects.
  • Reporting and Portal Management:
    Maintain an organized approach to meet overlapping deadlines and project completions. Assist in the preparation of quarterly and ad hoc sales reports. Review financial reports to ensure accurate sales measurement for quarterly and annual objectives. Monitor customer portals to keep information current and relevant.
  • Support for Outside Sales and Strategic Accounts:
    Possess a solid understanding of FOH products to assist customers in making informed decisions. Manage projects and challenges with versatility and dedication. Utilize AutoQuotes to create and maintain opportunities, providing updated pricing as necessary. Participate in end-user visits and trade show preparations as required.

Qualifications:

  • Preferred college degree.
  • Minimum of 3 years of administrative support experience.
  • At least 1 year of experience in sales or customer service.
  • Proficiency in Microsoft Office applications, particularly Excel and PowerPoint.
  • Experience with ERP systems, preferably SAP Business One.
  • Familiarity with CRM systems, preferably HubSpot.

Skills for Success:
Successful candidates will demonstrate strong analytical and problem-solving abilities, effective communication skills, and the capacity to work collaboratively within a diverse team. They should possess excellent time management skills and the ability to adapt to changing priorities in a dynamic environment.

Compensation and Benefits:
FOH, Inc. recognizes the value of our team members and is committed to providing a comprehensive benefits package that ensures the well-being of our employees and their families. Our compensation structure reflects various factors, including experience and skills. In addition to base pay, we offer bonus incentives, health benefits, retirement savings plans, and unique perks that enhance the workplace experience.

At FOH, we embrace diverse perspectives and actively seek to build a team that reflects a variety of backgrounds. We value authenticity and encourage candidates to bring their unique experiences to our organization.

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