General Liability Claims Specialist
2 weeks ago
Position Overview:
Ahold Delhaize USA, a prominent division of the global food retailer Ahold Delhaize, is seeking a skilled professional to manage General Liability claims. This role is essential in ensuring the effective handling of claims while upholding service standards and achieving organizational objectives.
Key Responsibilities:
- Claims Oversight: Take charge of a caseload, ensuring thorough investigations and evaluations of claims. Maintain compliance with all legal and statutory requirements.
- Timely Execution: Ensure all legal deadlines and necessary filings are met promptly.
- Strategic Analysis: Assess the details of each claim to devise strategies that optimize outcomes and reduce overall risk costs.
- Fraud Detection: Identify potential fraud indicators and pursue subrogation opportunities.
- Collaboration: Work closely with the Safety department to identify and mitigate risks within retail and distribution operations.
- Relationship Management: Foster positive relationships with internal and external stakeholders, including brands, vendors, and legal representatives.
- Oversee a claims portfolio valued up to $2 million, with the authority to negotiate settlements up to $25,000.
- Communicate insights regarding incident causes to relevant departments.
- Act as the primary contact for resolving claim-related issues, ensuring timely and effective communication.
- Licensed adjuster as required by jurisdiction.
- Bachelor's degree or equivalent experience in handling General Liability claims.
- Comprehensive understanding of regulations and procedures related to general liability claims.
- Familiarity with medical terminology relevant to complex claims.
- Proven negotiation skills for resolving claims of varying complexity.
- Strong communication and relationship-building abilities, both written and verbal.
- Self-motivated and goal-oriented, with the ability to thrive under pressure.
- Customer-focused with a solid grasp of legal processes in claims management.
- Proficient in problem identification and solution implementation.
- Ability to manage multiple priorities with exceptional attention to detail.
- Critical thinking skills for effective decision-making.
Ahold Delhaize USA is a key player in the grocery retail sector, serving millions of customers through its various brands.
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