Facilities Operations Manager
2 weeks ago
Facilities Operations Manager
Join Diversified Maintenance Systems, a prominent player in the Facilities Services sector since 1973. We prioritize the importance of details, valuing both our employees and clients. Our core principles of loyalty, honesty, and integrity foster a culture of growth and opportunity for every individual within our team. With operations across all 50 United States, Puerto Rico, Guam, and the Virgin Islands, we are on track to double our size in the next five years. Become part of a large, expanding organization that takes pride in its work.
Position Overview
The Facilities Operations Manager is accountable for the comprehensive coordination and oversight of District and Project managers, along with individual sites. This role is pivotal in ensuring client satisfaction through the provision of high-quality service delivered punctually and within the designated budget.
Key Responsibilities
- Ensure that each account is adequately staffed and that company policies and procedures are followed.
- Conduct regular visits to each account to assess and evaluate compliance with contractual obligations and cleanliness standards.
- Foster effective employee relations with direct management reports and hourly staff.
- Facilitate orientations, train personnel, provide coaching and counseling, communicate objectives, appraise job performance, and maintain open lines of communication with employees.
- Ensure effective communication with account managers to resolve complaints promptly and identify accounts with significant issues.
- Collaborate with sales teams on proposals and bid preparations, suggesting adjustments to contractual arrangements based on operational requirements.
- Review and analyze all management reports, including labor, equipment, supplies, and job costs.
- Implement corrective actions as necessary to ensure compliance with budgetary and contractual standards.
Qualifications
A Bachelor's degree is preferred. A minimum of four to five years of management experience in the janitorial sector is required. Candidates must exhibit exceptional communication and interpersonal skills. Proficiency in Microsoft and Google applications is essential.
Diversified Maintenance Systems is an Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.
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