Operations Manager
4 weeks ago
ASM Global is seeking an experienced Operations Manager to join our team at the Lyric Theater. As a key member of our operations team, you will be responsible for ensuring the smooth operation of the venue and providing exceptional customer service to our guests.
Key Responsibilities:- Direct, supervise, and schedule all aspects of operations, including engineering, building and grounds, technical services, event services, public safety, security, custodial services, and parking departments.
- Coordinate operations activities with other building departments and show-related contractors.
- Implement facility rules, regulations, and policies.
- Anticipate and resolve operational problems and complaints.
- Provide clear, concise, and timely communication of directives to other departments.
- Ensure the operations department receives pertinent information for effective use of the facility and staffing.
- Assure facility readiness and successful operation of events.
- Oversee maintenance of the physical plant and systems.
- Responsible for the Master MSDS log in the building.
- Serve as Manager on Duty as required.
- Bachelor's Degree from a technical college with a major in Management or Maintenance Engineering.
- Minimum of 2 years' experience in supervising or managing in a similar facility.
- Additional experience may be substituted for education.
- Supervisory experience preferred.
- Excellent organization skills.
- Ability to prioritize and handle multiple projects simultaneously.
- Strong written, verbal, and interpersonal skills required; ability to interact with all levels of staff including management.
- Ability to effectively supervise OPS staff.
- Strong customer service skills.
- Professional presentation, appearance, and work ethic.
- Some computer skills.
- Ability to work with limited supervision and as a team member.
- Requires ability to work flexible hours, including nights, weekends, and holidays, in addition to normal business hours.
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is required to walk extensively; occasionally required to kneel, climb to high walkways or balance.
- The employee must occasionally lift and/or move up to 50 pounds.
- This position requires work inside and outside of the building and some exposure to adverse conditions.
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
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