Restaurant Operations Manager

3 weeks ago


Baltimore, Maryland, United States Wingstop - FWS Full time
Restaurant Operations Manager

At Wingstop - FWS, we are seeking a skilled Restaurant Operations Manager to oversee the daily operations of our store. The ideal candidate will have a proven track record of managing restaurant teams and ensuring exceptional customer service. Key responsibilities include recruiting, selecting, orienting, training, assigning, and scheduling team members, as well as managing performance, including coaching, counseling, and disciplining team members. The successful candidate will also be responsible for maintaining a safe, secure, and healthy facility environment, tracking inventory, and ensuring accurate record keeping. Additionally, they will identify and resolve issues with food preparation, handle customer service issues with grace, and maintain operational standards and requirements in the restaurant.

Key Qualifications
  • Minimum of 2 years of previous food service or restaurant supervisory experience.
  • Food Handler Certification required.
  • Experience using a computer and register (POS) system.
  • Available to work flexible hours that may include mornings, evenings, weekends, late nights, and/or holidays.
  • Spanish Speaking a plus.

Benefits
As a Restaurant Operations Manager at Wingstop - FWS, you will be eligible for company benefits, including medical/Rx, dental, and vision insurance packages, life insurance, 401k, PTO, cell phone reimbursement, and more. Hourly job | Compensation Range: $22.00-$30.00 per hour. Yearly total compensation of $65K-$85K (DOE and Location) to include base hourly rate, quarterly bonus, health benefits, sick time, vacation time, 401k, free meals. WINGSTOP - FWS is an independent owned and operated franchisee. Equal Opportunity Employer.

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