Patient Service Liaison

2 weeks ago


Springfield, Illinois, United States Memorial Health System Full time
Job Summary

We are seeking a skilled Patient Service Representative to join our team at Memorial Health System. As a key member of our team, you will be responsible for contacting various parties via telephone and in writing to collect patient responsibility account balances.

Key Responsibilities
  • Contact patients and their representatives to discuss and resolve outstanding account balances
  • Communicate with insurance companies and other third-party payers to resolve billing discrepancies
  • Work with patients to establish payment plans and negotiate settlements
  • Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission
Requirements

To be successful in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. You will also need to be able to maintain confidentiality and handle sensitive information with discretion.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient service, we encourage you to apply for this exciting opportunity.



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