Patient Liaison Specialist

5 days ago


Springfield, Illinois, United States CoxHealth Full time
Patient Experience Liaison Role

The Patient Experience Liaison I reports to the Patient Experience Manager and provides initial assistance and support to patients and families. This role involves documenting patient concerns and complaints accurately, escalating issues and grievances to the appropriate teams, and ensuring that patients receive the highest level of care and service.

Key Responsibilities:
  • Document patient concerns and complaints accurately
  • Escalate issues and grievances to the appropriate teams
  • Provide initial assistance and support to patients and families
  • Ensure patients receive the highest level of care and service

This role requires strong communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment. The ideal candidate will be able to provide exceptional patient experience and support, while also contributing to the overall success of the healthcare team.



  • Springfield, Illinois, United States Select Specialty Hospital-Springfield, Inc. Full time

    Clinical Liaison Job SummaryWe are seeking a skilled Clinical Liaison to join our team at Select Specialty Hospital-Springfield, Inc. As a Clinical Liaison, you will play a critical role in identifying and transitioning patients into the next level of care, ensuring seamless transitions and optimal patient outcomes.Key Responsibilities:Work closely with...


  • Springfield, Illinois, United States Inova Health System Full time

    Opportunity for Consultation-Liaison PsychiatryInova Health System is seeking a highly motivated Psychiatrist to join our hospital-based team of psychiatrists in the Consultation-Liaison Psychiatry Division.About the RoleThe successful candidate will provide expert psychiatric consultation services at our flagship Inova Fairfax Hospital, a 923-bed level 1...


  • Springfield, Illinois, United States PacificSource Administrators, Inc. Full time

    Job Title: Member Support Specialist IIIPacificSource Administrators, Inc. is seeking a highly skilled and compassionate Member Support Specialist III to join our team. As a key member of our case management team, you will play a vital role in serving our members and community partners by providing support and resources to improve patient outcomes.Job...


  • Springfield, Illinois, United States Inova Health System Full time

    Opportunity for Consultation-Liaison PsychiatryInova Health System is seeking a highly motivated Psychiatrist to join our hospital-based team of psychiatrists in the Consultation-Liaison Psychiatry Division.About the RoleThe successful candidate will provide expert psychiatric consultation services at our flagship Inova Fairfax Hospital, a 923-bed level 1...


  • Springfield, Illinois, United States LongTerm Healthcare Facility Full time

    About the Role:The Sales and Marketing Liaison is a key member of our team at LongTerm Healthcare Facility, responsible for building and maintaining relationships with hospitals and other medical facilities to generate patient referrals and admissions.Key Responsibilities:Develop and implement sales and marketing strategies to increase referrals and...

  • Nutrition Liaison

    7 days ago


    Springfield, Illinois, United States Memorial Health University Medical Center Full time

    Job SummaryWe are seeking a highly skilled and compassionate Nutrition Liaison to join our team at Memorial Health University Medical Center. As a Nutrition Liaison, you will play a vital role in providing exceptional patient care and support services.Key ResponsibilitiesDocument and update current diet orders, investigating and promptly resolving any orders...


  • Springfield, Illinois, United States Memorial Health System Full time

    Job SummaryWe are seeking a skilled Patient Service Representative to join our team at Memorial Health System. As a key member of our team, you will be responsible for contacting various parties via telephone and in writing to collect patient responsibility account balances.Key ResponsibilitiesContact patients and their representatives to discuss and resolve...

  • NICU Liaison

    2 weeks ago


    Springfield, Illinois, United States Fairfax Neonatal Associates Full time

    Job SummaryWe are seeking a highly skilled Bilingual NICU Physician Liaison to join our team at Fairfax Neonatal Associates. As a key member of our staff, you will serve as a bridge between the NICU patient family and our care providers, ensuring seamless communication and exceptional patient care.Key ResponsibilitiesSupport FNA providers in resolving...

  • NICU Liaison

    2 weeks ago


    Springfield, Illinois, United States Fairfax Neonatal Associates Full time

    Job SummaryWe are seeking a highly skilled Bilingual NICU Physician Liaison to join our team at Fairfax Neonatal Associates. As a key member of our staff, you will serve as a bridge between the NICU patient family and our care providers, ensuring seamless communication and exceptional patient care.Key ResponsibilitiesSupport FNA providers in resolving...

  • NICU Liaison

    3 weeks ago


    Springfield, Illinois, United States Fairfax Neonatal Associates Full time

    Job SummaryWe are seeking a highly skilled Bilingual NICU Physician Liaison to join our team at Fairfax Neonatal Associates. As a key member of our staff, you will serve as a bridge between our care providers and the families of NICU patients, ensuring seamless communication and exceptional patient care.Key ResponsibilitiesSupport our providers in resolving...


  • Springfield, Illinois, United States Hospital Sisters Health System Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Registration Specialist to join our team. As a Patient Registration Specialist, you will be responsible for registering patients for outpatient services and inpatient admissions, providing a positive first impression of our local entity, and collecting insurance co-pays and deductibles...


  • Springfield, Illinois, United States Patient First Full time

    Job SummaryPatient First is seeking a highly skilled Medical Technologist/Medical Laboratory Technician to join our team in the Springfield, PA area. As a Medical Technologist/Medical Laboratory Technician, you will play a critical role in ensuring the accuracy and reliability of laboratory test results.Key ResponsibilitiesCollect, handle, and process...


  • Springfield, Illinois, United States Residential Home Health and Hospice Full time

    Join Our Team as a Hospice Medical Social Worker LiaisonAt Residential Home Health and Hospice, we're committed to delivering exceptional care to our patients and their families. As a Hospice Medical Social Worker Liaison, you'll play a vital role in our interdisciplinary team, providing emotional support and connecting patients with community...


  • Springfield, Illinois, United States Hospital Sisters Health System Full time

    Job SummaryWe are seeking a detail-oriented and organized Patient Registration Specialist to join our team. As a key member of our healthcare team, you will be responsible for registering patients for outpatient services and inpatient admissions, providing a positive first impression of our local entity, and expediting the admitting...


  • Springfield, Illinois, United States Fresenius Medical Care North America Full time

    Job SummaryFresenius Medical Care North America is seeking a highly skilled and compassionate Patient Care Specialist to join our team. As a key member of our dialysis healthcare team, you will play a vital role in providing safe and effective dialysis therapy to patients under the direct supervision of a licensed nurse.Key ResponsibilitiesAssist in the...


  • Springfield, Illinois, United States Springfield Clinic Full time

    {"title": "Patient Service Representative - Neuro Specialist", "subtitle": "Join Our Team", "content": "As a Patient Service Representative - Neuro Specialist at Springfield Clinic, you will play a vital role in ensuring seamless patient interactions and efficient billing processes. Your primary responsibilities will include verifying insurance coverage,...


  • Springfield, Illinois, United States Springfield Clinic Full time

    Job SummaryThe Patient Access Specialist - Telecom is a vital role within the Springfield Clinic team, responsible for ensuring seamless patient access services. This position requires exceptional communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesAnswer incoming calls with...


  • Springfield, Illinois, United States Springfield Clinic Full time

    Job SummaryThe Patient Access Specialist - Telecom is a vital role within the Springfield Clinic team, responsible for ensuring seamless patient access services. This position requires exceptional communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesAnswer incoming calls with...


  • Springfield, Illinois, United States Residential Home Health and Hospice Full time

    About the RoleWe are seeking a compassionate Hospice Medical Social Worker Liaison to join our extraordinary care team at Residential Home Health and Hospice. As a key member of our interdisciplinary group, you will partner with our field staff and leaders to provide exceptional support to our patients and their families.With a strong focus on team-based...


  • Springfield, Illinois, United States LongTerm Healthcare Facility Full time

    About the Role:The Marketing Liaison position at LongTerm Healthcare Facility is a key role that requires a skilled professional to act as a liaison between our facility and hospitals. This individual will be responsible for building strong relationships with hospitals, generating patient referrals, and admissions.Key Responsibilities:Develop and maintain...