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Customer Service Liaison

2 months ago

Springfield, Illinois, United States EnerSys Full time

Job Summary:

The Customer Service Representative plays a vital role in establishing and maintaining a strong working relationship with EnerSys clients, both domestically and internationally. As the initial point of contact, the Customer Service Rep strives to consistently provide exceptional service, ensuring a positive experience for clients.

Key Responsibilities:

  • Develop and maintain strong relationships with clients to understand their needs and preferences.
  • Provide timely and effective support to resolve client inquiries and issues.
  • Collaborate with internal teams to ensure seamless communication and coordination.
  • Stay up-to-date on industry trends and best practices to continuously improve service delivery.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and analytical skills.
  • Proficiency in [insert relevant software or systems].

What We Offer:

EnerSys is committed to providing a supportive and inclusive work environment that fosters growth and development. As a valued member of our team, you will have access to opportunities for professional growth, competitive compensation, and a comprehensive benefits package.