Nutrition Liaison

7 days ago

Springfield, Illinois, United States Memorial Health University Medical Center Full time
Job Summary

We are seeking a highly skilled and compassionate Nutrition Liaison to join our team at Memorial Health University Medical Center. As a Nutrition Liaison, you will play a vital role in providing exceptional patient care and support services.

Key Responsibilities
  • Document and update current diet orders, investigating and promptly resolving any orders that are incomplete, confusing, or unusual.
  • Process diet order changes in electronic databases and with patient menu selections.
  • Greet patients to assist them with menu selections personally or on the phone, inputting patient meal selections, appropriate to diet, in an efficient manner.
  • Print and review daily ADT reports.
  • Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision, and values.
  • Prepare menus for distribution and distributes menus to patients requiring assistance.
  • Communicate with R.D. on a daily basis regarding patient diet information, nutritional status, diet comprehension, and ability to select appropriate food choices.
  • Utilize computer systems to retrieve information, update patient information, and input menu selections.
  • Update patient menus and food selections accurately according to diet order.
  • Monitor telephone and computer for diet changes, new admissions, room service trays, snacks, and nourishment requests.
  • Communicate directly with nursing staff and unit secretaries regarding changes and/or problems with patient orders.
  • Input tube feeding orders accurately.
  • Complete a physical inventory of patient care area nourishment areas and stock to par level.
Requirements
  • High School education or GED preferred.
  • One-year experience in a position dealing with the public preferred.
  • Demonstrates excellent oral communication skills in person and on the phone and excellent customer relations skills.
  • Ability to read and write, follow verbal and written instructions.
  • Demonstrates basic computer knowledge, with the ability to operate a keyboard and mouse and access, retrieve, and enter information into an electronic database.
  • Ability to multi-task while working on multiple responsibilities simultaneously.
  • Ability to identify situations that may indicate a violation or infraction of foodservice or room service policies and reports to management accordingly.
  • Ability to respond to patient requests for personal/nursing care by alerting the appropriate staff to assist the patient.
  • Knowledge and clinical skills to perform nutrition responsibilities through training or experience. Preferred knowledge and understanding of diet restrictions.
  • Demonstrate ability to communicate in English clearly.

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