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Business Development Representative

2 months ago

Troy, Michigan, United States Mike Savoie Volkswagen of Troy Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Business Development Representative at Mike Savoie Volkswagen of Troy. As a key member of our sales and service team, you will be responsible for building strong relationships with customers, providing exceptional service, and driving sales growth.

Responsibilities

  • Answer customer inquiries and provide product information to help customers make informed purchasing decisions.
  • Develop and maintain strong relationships with customers to ensure their satisfaction and loyalty.
  • Work closely with sales and service teams to identify and pursue new business opportunities.
  • Utilize CRM and DMS dealership systems to manage customer interactions and track sales performance.
  • Participate in team and process development sessions to continuously improve sales and service processes.

Requirements

  • Strong communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Proficient in Microsoft Excel and other sales and service software applications.
  • Ability to multitask and prioritize multiple responsibilities in a fast-paced environment.
  • Previous experience in sales or customer service, preferably in the automotive industry.
  • Excellent problem-solving and analytical skills, with the ability to think critically and make sound decisions.

What We Offer

  • A competitive salary and bonus structure.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • Opportunities for professional growth and development, including training and education programs.
  • A dynamic and supportive work environment, with a team-oriented culture.