Lead Applications Analyst in Healthcare Systems

2 weeks ago


Lebanon, New Hampshire, United States Dartmouth-Hitchcock Health Full time
Position Overview

The Senior Applications Systems Analyst plays a crucial role in collaborating with various departments while independently addressing software and system analysis challenges through established methodologies. This position requires a high level of integrity, innovation, and expertise in systems analysis to meet the organization's objectives.

Key Responsibilities

Epic Business Systems - Hospital Billing Division

Under the guidance of the Manager, the analyst will engage with multiple departments, independently defining, troubleshooting, and resolving software and system analysis tasks using recognized techniques. The role involves the construction and maintenance of the Epic Hospital Billing (HB) application, along with providing technical assistance to billing and financial operations teams and other end-users. Additionally, the analyst will develop competencies to offer backup support for the Epic Professional Billing (PB) system and assist in the rollout of other information system projects across all billing operations. The analyst will collaborate with the Manager to formulate work plans and contribute to the recruitment, technical training, and oversight of junior team members. A strong candidate would ideally possess Epic Hospital Billing/Single Billing Office (HB/SBO) certification as a primary qualification, with HB Claims/Remits certification being advantageous.

Successful analysts are adept at discussing system design concepts or issue investigations without needing to reference the system or documentation directly, making technology comprehensible to various stakeholders, including other analysts, end users, and organizational leaders.

The ideal candidate should exhibit strong leadership, interpersonal, communication, and organizational skills. Availability for evening, weekend, or on-call hours may be required based on departmental needs.

Qualifications
  • A Bachelor's degree in Computer Science or a related field, coupled with five (5) years of relevant experience or equivalent preferred.
  • Self-motivated, adaptable, and possessing strong organizational and analytical skills.
  • Excellent verbal, written, and listening skills are essential for effective communication with colleagues, supervisors, and internal clients.
  • Demonstrates a commitment to detail and reliability.
  • Ability to make independent decisions while collaborating within a team environment to support departmental goals.
  • Capable of managing varying workloads while adhering to deadlines.
  • Project management skills are a plus.
Licensure/Certifications Required
  • No specific licensure or certifications required.


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