Business Office Manager

2 days ago


Oklahoma City, Oklahoma, United States Body Worx PT Full time
Administrative Role Summary

We are currently seeking an experienced Business Office Manager to join our team at Body Worx PT. As a key member of our administrative staff, you will be responsible for overseeing daily operations, managing personnel, and ensuring seamless workflow.

In this role, you will have the opportunity to utilize your administrative expertise to drive process improvements, increase efficiency, and enhance the overall patient experience. If you possess excellent organizational skills, strong communication abilities, and a passion for delivering exceptional results, we encourage you to apply.

Responsibilities:
  • Oversee patient scheduling, searching for problematic issues and implementing solutions.
  • Handle clock ring corrections and ensure accurate timekeeping.
  • Assist with quarterly performance evaluations for administrative staff.
  • Create and publish the clinic employee schedule, ensuring adequate staffing levels.
  • Holding weekly meetings with the administrative team to discuss ongoing projects and challenges.
  • Perform front desk duties while leading the team, providing exceptional customer service to patients and colleagues alike.
  • Oversee daily operations, including managing supplies, maintaining facilities, and coordinating maintenance tasks.
  • Collaborate with the Business Operations Manager to ensure seamless workflow and efficient use of resources.
  • Obtain pre-auth and insurance verification for patients, ensuring timely and accurate billing.
  • Serve as the point of contact for immediate employee concerns, providing support and guidance when needed.
  • Manage credentialing, revalidations, and recertification processes for clinicians and staff.
  • Assist with payroll and accounts receivable, ensuring timely payment and reconciliation.
  • Work closely with the billing company to resolve insurance billing, denials, appeals, and rejections.
  • Post payments and collect patient responsibility for payments, maintaining accurate records and adhering to financial policies.
  • Organize monthly clinician training lunches and facilitate peer reviews using Bamboo.


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