Medical Receptionist

1 day ago


Lake Grove, New York, United States SB Clinical Practice Management Full time
Job Title: Front Desk Medical Receptionist

At SB Clinical Practice Management, we are seeking a highly organized and detail-oriented Front Desk Medical Receptionist to join our team. The successful candidate will be responsible for providing exceptional patient care and administrative support to our medical staff.

Key Responsibilities:

  • Answer and direct phone calls, take messages, and ensure timely delivery of messages to medical staff.
  • Assess telephone calls, determine urgency, and refer urgent medical queries to physicians or nurses immediately.
  • Maintain a clean and organized reception area, ensuring a positive patient experience.
  • Utilize Electronic Medical Record (EMR) systems for check-in/check-out processes, verifying patient demographics, insurance information, and obtaining patient signatures on applicable forms.
  • Enter/scan patient data into the EMR, collect payments, and process accordingly.
  • Facilitate patient flow by notifying providers of patient arrivals, delays, or backlogs, and communicate with staff and patients as needed.
  • Schedule patient appointments, remind patients of necessary documentation, and schedule services or procedures as required.
  • Obtain referrals, authorizations, and eligibility verification as necessary.
  • Provide excellent customer service, ensuring a positive experience for patients and staff.

Requirements:

  • High School diploma or equivalent.
  • Strong organizational and communication skills, both verbal and written.
  • Excellent typing skills and friendly telephone etiquette.

Preferred Qualifications:

  • Graduate of an accredited Medical Office Administration program.
  • 6 months of experience working as a Medical Receptionist in a high-volume physician practice.
  • 1 year of clerical experience.
  • Proficient in using an EMR and practice management system.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with patients, staff, and medical providers. The employee must be able to exchange accurate information in these situations. This position is largely sedentary and requires the employee to remain stationary for a majority of the day.


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