Medical Office Receptionist

2 months ago


Prairie Grove, Arkansas, United States Medical Associates of NWA Full time

Position Overview:

Are you an experienced medical receptionist seeking a fulfilling role in a dynamic healthcare environment?

MANA Family Medicine is in search of a dedicated receptionist to support our patients and contribute to our community. We are a thriving family practice that genuinely values both our patients and our team members.

We take pride in delivering exceptional patient care and fostering a positive workplace atmosphere. Become a vital part of our organization.

About MANA Family Medicine

MANA Family Medicine Clinics offer comprehensive healthcare services for individuals and families at every stage of life. Our focus encompasses care for men, women, and children. Our physicians and support staff are passionate about providing equitable healthcare to our patients in Northwest Arkansas.

About MANA

Medical Associates of Northwest Arkansas (MANA) is an independent group of healthcare professionals that includes family medicine, pediatrics, women's health, and a variety of specialists and advanced health services.

Our mission is to enhance the quality of life through compassionate, comprehensive, and high-quality healthcare.

  • Personalized care environment
  • Quality patient interactions
  • Healthcare providers who prioritize your overall well-being
  • A learning organization that supports employees at every career stage

What We Provide

At MANA, our team members receive more than just a salary. We offer a range of benefits that are important to you. Employees are eligible for various benefits, including:

  • Comprehensive Benefits Package
  • Medical and dental coverage
  • 401(K) matching and profit-sharing options
  • Up to 21.5 paid days off (including PDO, EID, and Perfect Attendance benefits) and 6 paid holidays during the first year of employment
  • Employer-paid life insurance, long-term, and short-term disability benefits
  • Individualized Training and Development

Medical Associates of Northwest Arkansas (MANA) is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Key Responsibilities:

  • Oversee all aspects of patient interactions; confirm and/or update patient contact details and ensure charts are delivered to the appropriate location before patient appointments.
  • Handle incoming phone calls and follow up on missed appointments as necessary.
  • Receive, document, and communicate incoming messages to the relevant personnel promptly.
  • Collect copayments and outstanding balances, maintain logs, and reconcile at the end of each day.
  • Perform additional related tasks as assigned.

Qualifications:

  • High School Diploma or GED.


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