Receptionist

4 days ago


Lake Mary, Florida, United States Serenity Healthcare, LLC Full time
Receptionist Job Description

We are seeking a skilled Receptionist to join our team at Serenity Healthcare, LLC. As a Receptionist, you will be the first point of contact for our patients and will play a critical role in providing exceptional customer service and ensuring a positive experience for all visitors to our clinic.

Key Responsibilities:
  • Update and verify customer information upon each visit.
  • Help patients feel valued by creating rapport, remembering their names, interests, and stories.
  • Answer questions, address worries, respect boundaries, and be sensitive to each person's individual challenges.
  • Ensure a positive patient experience by providing support and compassion.
  • Rotate through other various office tasks throughout the day.
Requirements:
  • High School Diploma/GED.
  • Excellent verbal and written communication, and basic math skills.
  • Proven ability to multitask in a fast-paced environment.
  • 1+ year of full-time customer service experience, reception, or personal customer service industry.
About Serenity Healthcare:

Serenity Healthcare, LLC is a leader in the field of healthcare technology. We use advanced medical devices to give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.

We offer a range of benefits, including career advancement opportunities, medical, vision, and dental insurance, paid time off, 10 major holidays off, 401k, and an employee referral program.

This position is contingent on successfully completing a criminal background check upon hire.


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