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Receptionist

2 months ago

Lake Jackson, United States Unavailable Full time
Job Summary

We are seeking a highly organized and detail-oriented Receptionist to join our team at St. Luke's Health–Brazosport Hospital. As a Receptionist, you will be responsible for performing a variety of administrative support duties associated with the patient intake process.

Key Responsibilities
  • Perform patient check-in and complete all necessary paperwork to ensure an efficient admitting process.
  • Answer phone calls and direct them appropriately.
  • Schedule appointments according to office guidelines.
  • Obtain accurate patient and insurance information, collecting copays and deductible amounts.
  • Copy/Scan patient access related hardcopy materials into the electronic medical record.
  • Prepare charts for patient appointments, ensuring all necessary information is complete.
  • Conduct patient check-out, including pricing services, collecting patient responsibility payments, and scheduling follow-up appointments.
  • Perform record filing and retrieval, and assist with the filing of registration documentation in electronic medical records.
  • Confirm next day appointments and alert patients to required documentation.
  • Follow up with patients regarding the Missed Appointment Policy and send out necessary communications.
Requirements
  • High School Diploma or Equivalent required.
  • Medical Receptionist experience.