Medical Office Receptionist

2 weeks ago


Prairie Grove, Arkansas, United States Medical Associates of NWA Full time

Position Overview:

Are you an experienced medical office receptionist seeking a fulfilling role in a reputable healthcare setting?

MANA Family Medicine is in search of a dedicated receptionist to support our patients and contribute to our community. We are a thriving family practice clinic that genuinely values both our patients and our staff.

We take pride in delivering exceptional patient care within a positive work atmosphere.

About MANA Family Medicine

MANA Family Medicine Clinics offer comprehensive healthcare services for individuals and families at every stage of life. Our specialty encompasses care for men, women, and children. Our family physicians and their support teams are passionate about providing equitable healthcare to our patients in Northwest Arkansas.

About MANA

Medical Associates of Northwest Arkansas (MANA) is an independent group of healthcare professionals that includes family medicine, pediatrics, women's health, and a variety of specialists and advanced health services.

Our mission is to enhance the quality of life by delivering compassionate, comprehensive, and high-quality healthcare.

  • Personalized care environment
  • Quality patient interactions
  • Physicians committed to your holistic well-being
  • A learning organization that supports employees at every career stage

What We Provide

At MANA, you will receive more than just compensation. We offer a range of benefits that are meaningful to you. MANA team members are eligible for various benefits, including:

  • Comprehensive Benefits
  • Medical and dental coverage
  • 401(K) matching and profit-sharing
  • Up to 21.5 paid days off (PDO, EID, and Perfect Attendance benefits) and 6 paid holidays during your first year of employment
  • Employer-paid life, long-term, and short-term disability benefits
  • Individualized Training and Development

Medical Associates of Northwest Arkansas (MANA) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Key Responsibilities:

  • Oversee all aspects of the patient encounter; verify and/or update patient contact details and ensure charts are delivered to the appropriate location prior to patient visits.
  • Handle incoming phone calls and follow up on missed appointments as necessary.
  • Receive, document, and relay incoming messages to the relevant personnel promptly.
  • Collect copayments and outstanding balances, maintain log sheets, and reconcile at the end of the day.
  • Perform additional related duties as assigned.

Qualifications:

  • High School Diploma or GED


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