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Regional Account Manager

2 months ago

Tampa, Florida, United States SPECTRIO LLC Full time
Job Description

Overview

Spectrio LLC is seeking a highly motivated and experienced Regional Account Manager to join our team. As a key member of our sales team, you will be responsible for leading, managing, and inspiring the post-installation support and service phase of client relationships and sales opportunity/revenue generation efforts.

Key Responsibilities

  • Partner and collaborate with dealership principals, general managers, and contacts to develop campaigns consistent with the overall dealership marketing plan.
  • Remain current and knowledgeable on all Spectrio products and services.
  • Understand the competitive climate of similar Spectrio products and services.
  • Consistently meet with, educate, and advise dealership principals and/or general managers on digital engagement platform best practices with direct interface.
  • Modify and ensure playlists are current and targeted to the dealerships' goals, traffic patterns, dwell times, customer demographics, etc.
  • Measure, report, and communicate on dealer satisfaction's impact on client retention and renewals.
  • Collaborate with the Spectrio Production Department to create and network digital assets and optimize user experience.
  • Evaluate client experience and utilization across multiple channels for best practice sharing.
  • Provide consistent feedback and perspective to upper management on the competitive landscape.
  • Act as a liaison between internal Spectrio client interacting departments and Spectrio client base.
  • Launch and train on all product initiatives for new and qualified dealers.
  • Inspect and report on installed equipment at regular intervals – TV screens, rack, media players, etc.
  • Report all technical and/or content issues through proper channels, communicate resolution to dealership principal, general manager, and/or point-of-contact, and ensure thorough follow-up to client satisfaction.
  • Meet and/or exceed all designated key performance indicators on a monthly basis.
  • Develop and plan proficient, effective, and value-added client contact travel schedules.
  • Adhere to all Spectrio branding and image guidelines, especially as it pertains to client collaboration.
  • Other duties as assigned.
  • Prospect new opportunities to turn over to RSMs.
  • Determine sales prospect needs assessment, communicate value propositions, and present Spectrio portfolio of products and services, including digital signage, DealerTV, ABN Live, ABN Inspire, DealerIT, Continuity Powered by 3CX Phone System, and PlayNetwork.
  • Successfully schedule sales presentations with 'A' level decision makers in automotive or advertising environments.
  • Identify up-sell opportunities and submit appropriate documents for implementation.
  • Solicit referrals and testimonials from existing, satisfied clients.
  • Assist with client follow-up on meetings, proposals, adjustments to proposals, collection of tailored information, and CRM data entry.
  • Work efficiently and productively in an independent role.
  • Meet, or exceed, Spectrio Sales Standards of Excellence (SOE).

Requirements

  • Bachelor's degree – business, marketing, communications, or related field preferred.
  • Account management experience in the automotive industry preferred.
  • Driver's license with good driving record required.
  • Relevant work experience of 6-8 years with outside automotive sales, a plus.
  • 5 years of successful sales and marketing experience in the automobile industry, ideal.
  • Must reside in the local market.

Benefits

Spectrio offers a wide range of benefits for our team members, including medical, dental, vision, paid parental leave, 401k, HSA, FSA, Dependent Care FSA, short and long-term disability, life insurance, EAP, paid time off, paid sick time, paid holidays, and education reimbursement.

Equal Opportunity Employer

Spectrio is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, creed, marital status, pregnancy, disability, national origin, sexual orientation, gender identity, veteran status, or any other protected category.