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Account Manager

1 month ago

Kansas City, Missouri, United States Nutreco Full time
Job Title: Account Manager

As a key member of our sales team, the Account Manager will be responsible for establishing and maintaining strong relationships with our customers, identifying new business opportunities, and driving sales growth.

Key Responsibilities:
  • Strategy Execution

The Account Manager will work closely with our sales management team to develop and execute sales strategies for our national and global accounts. This will involve identifying target accounts, developing sales plans, and ensuring that our sales targets are met.

  • Sales Planning and Execution

The Account Manager will be responsible for executing the sales plan for their assigned area, ensuring that sales targets are achieved, and that our customers are satisfied with our products and services.

  • Customer Acquisition

The Account Manager will be responsible for acquiring new customers through proactive means, such as direct visits, phone calls, and referrals. They will also be responsible for retaining and growing our existing customer base.

  • Customer Management

The Account Manager will establish and build strong relationships with our customers, ensuring that their needs are met and that they are satisfied with our products and services. They will also be responsible for monitoring competitive activity and ensuring that our response strategies are effective.

  • Value Selling

The Account Manager will be responsible for uncovering implicit needs and developing those needs with our customers. They will also be responsible for demonstrating our company's capability and explaining how our products and services match our customers' explicit needs.

  • Internal Networking

The Account Manager will be responsible for coordinating internal expertise for our accounts, working closely with our General Manager, Sales Manager, Technical Sales Team, Product Development, Pricing, and other stakeholders. They will also be responsible for maintaining and building their own product and technical knowledge.

  • Issue Resolution

The Account Manager will be responsible for receiving, following up, and resolving or ensuring the resolution of customer complaints and queries in a timely and efficient manner.

  • Administration

The Account Manager will be responsible for coordinating, executing, maintaining, and improving various administrative sales processes and systems, ensuring that our sales administration is efficient and effective.

  • Management Information

The Account Manager will be responsible for providing insights to management on request or their own initiative regarding quantitative and qualitative developments within their area of sales and expertise.

  • Projects

The Account Manager may participate in various sales and customer service-related projects in their area and contribute to project results.