Global Account Manager

4 weeks ago


Kansas City, Missouri, United States Lockton, Inc. Full time
Job Summary: Lockton, Inc. is seeking a Global Account Manager to support key global clients. This role involves building long-term relationships with clients, producers, and domestic associates to drive business growth. The ideal candidate will have a strong understanding of commercial insurance products and be able to develop coverage solutions for multinational companies. Responsibilities:
  • Develop a deep understanding of clients' businesses and use this knowledge to anticipate and address their needs.
  • Architect and execute global client service plans.
  • Work closely with Global Account Executive to deliver consistent client service.
  • Establish standards and best practices in line with client risk management philosophy.
  • Provide initial market entry, compliance analyses, and execute renewal process.
  • Manage and cultivate internal relationships with other Associates & Producers.
  • Client and Lockton Global Partnership communication.
Essential Competencies:
  • Full working coverage knowledge of all lines of business, including International Casualty, Property, Marine, Directors and Officers Liability, Crime, Business Travel Accident, Environmental Liability, and Professional Liability.
  • Accountable for all elements of program design, placement, service execution, and advisory.
  • Identifies opportunities to create synergies and reduce frictional costs of global programs.
  • Monitors and manages daily service coordination and needs.
  • Can articulate Lockton's global capabilities, value proposition, and differentiators.
  • Ability to analyze exposures and identify risks, inconsistencies, and accuracy of reported data.
  • Creates timely and accurate submissions, initial quote comparisons, and coverage reviews.
  • Post-binding deliverables and implementation, including overseeing the accuracy and reporting of local admitted policies and other global program tracking.
  • Country Leadership – accountable for relationships with the Lockton teams who are overseas and develops market relationships accountable for carrier performance.
Requirements:
  • Bachelor's Degree in Risk Management, Business Administration, or related field (preferred).
  • Minimum of five (5) years of commercial P&C insurance brokerage and/or commercial lines account handling experience. At least two (2) years of experience preferred developing coverage solutions for multinational companies on a worldwide basis, including placing cover outside of the US.
  • Knowledge of Commercial Property and Casualty coverage products and marketplace.
  • Ability to market and service multinational programs through an in-depth understanding of commercial insurance rating concepts.
  • Working knowledge of regulatory landscape and nuances of placing local foreign coverages preferred.
  • Proficiency in Microsoft Office Products (Word, Outlook, Excel, and PowerPoint).
  • Excellent verbal and written communication skills, including the ability to successfully present data.
  • Demonstrated professional, tactful negotiation and persuasion skills.
  • Focused on personal and team development with the ability to complete continuing education requirements as needed.
  • Ability to comply with all company policies and procedures, proactively protecting confidentiality of client and company information.
  • Strong organizational, multi-tasking, and negotiation skills.
  • Flexibility to work outside of normal business hours to effectively service client and/or business needs.
  • Ability to travel both domestically and abroad, as needed/requested.
  • Legally able to work in the United States.

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