Global Account Manager
4 weeks ago
- Develop a deep understanding of clients' businesses and use this knowledge to anticipate and address their needs.
- Architect and execute global client service plans.
- Work closely with Global Account Executive to deliver consistent client service.
- Establish standards and best practices in line with client risk management philosophy.
- Provide initial market entry, compliance analyses, and execute renewal process.
- Manage and cultivate internal relationships with other Associates & Producers.
- Client and Lockton Global Partnership communication.
- Full working coverage knowledge of all lines of business, including International Casualty, Property, Marine, Directors and Officers Liability, Crime, Business Travel Accident, Environmental Liability, and Professional Liability.
- Accountable for all elements of program design, placement, service execution, and advisory.
- Identifies opportunities to create synergies and reduce frictional costs of global programs.
- Monitors and manages daily service coordination and needs.
- Can articulate Lockton's global capabilities, value proposition, and differentiators.
- Ability to analyze exposures and identify risks, inconsistencies, and accuracy of reported data.
- Creates timely and accurate submissions, initial quote comparisons, and coverage reviews.
- Post-binding deliverables and implementation, including overseeing the accuracy and reporting of local admitted policies and other global program tracking.
- Country Leadership – accountable for relationships with the Lockton teams who are overseas and develops market relationships accountable for carrier performance.
- Bachelor's Degree in Risk Management, Business Administration, or related field (preferred).
- Minimum of five (5) years of commercial P&C insurance brokerage and/or commercial lines account handling experience. At least two (2) years of experience preferred developing coverage solutions for multinational companies on a worldwide basis, including placing cover outside of the US.
- Knowledge of Commercial Property and Casualty coverage products and marketplace.
- Ability to market and service multinational programs through an in-depth understanding of commercial insurance rating concepts.
- Working knowledge of regulatory landscape and nuances of placing local foreign coverages preferred.
- Proficiency in Microsoft Office Products (Word, Outlook, Excel, and PowerPoint).
- Excellent verbal and written communication skills, including the ability to successfully present data.
- Demonstrated professional, tactful negotiation and persuasion skills.
- Focused on personal and team development with the ability to complete continuing education requirements as needed.
- Ability to comply with all company policies and procedures, proactively protecting confidentiality of client and company information.
- Strong organizational, multi-tasking, and negotiation skills.
- Flexibility to work outside of normal business hours to effectively service client and/or business needs.
- Ability to travel both domestically and abroad, as needed/requested.
- Legally able to work in the United States.
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