IT Operations Manager

2 weeks ago


Alpharetta, Georgia, United States DataSeers Incorporated Full time
Job Overview

Position Title: IT Manager

Role Summary: As an IT Manager at DataSeers Incorporated, you will oversee our technology department, ensuring the effective functioning of our IT systems and infrastructure.

Key Responsibilities: In this role, your primary tasks will include assessing business requirements, gathering specifications, designing, and implementing technical solutions, as well as providing comprehensive documentation and execution plans.

Additional Responsibilities:

  • Deploy solutions and offer training to support teams.
  • Plan and execute IT infrastructure management and integration.
  • Design IT solutions and provide technical assistance across the organization.
  • Manage vendor relationships.
  • Oversee service level agreements for clients, hardware, and connectivity.
  • Deliver technical support in network architecture and IT documentation.
  • Support all back-office software operations.
  • Maintain the complete IT infrastructure for the organization.
  • Work collaboratively to better understand business objectives and requirements.
  • Administer and sustain a multi-user computing environment, including LAN, WAN, and application servers.
  • Lead team and client interactions.
  • Occasional travel may be required for assignments at various client locations.

Qualifications for Success:

  • Bachelor's degree in Information Systems/Technology, Computer Science, Engineering, or a related field, along with a minimum of 12 months of relevant experience.
  • At least 12 months of experience with programming languages such as MySQL, Node, and shell scripting; familiarity with Big Data languages and concepts including ECL and HPCC; experience with IT infrastructure tools like Azure Active Directory, Nginx, Elasticsearch, Logstash, Kafka, and DNS Iptables; knowledge of security tools such as Burp Suite, Nmap, and Zap; and proficiency in operating systems including CentOS, Ubuntu, and Kali Linux.
  • Understanding of operational standards such as SOC 2 type 2 and PCI DSS.
  • Experience with file transfer protocols like SFTP and FTP; networking knowledge including Cisco ASA, Netgear, and Unifi; and familiarity with fintech standards such as SAR, BAI2, ACH, and 314a and 314b.
  • Strong analytical and problem-solving abilities.
  • Excellent communication and teamwork skills.
  • Highly organized and self-driven.

Benefits Offered:

  • Professional development and training opportunities.
  • Comprehensive medical, dental, and vision coverage.
  • Supplemental life insurance options.
  • Parental leave policies.
  • Employee stock options.
  • Engaging employee activities.
  • 401k retirement plan contributions.
  • Generous paid time off.
  • Seven paid holidays.
  • On-site fitness facilities.
  • Robust employee referral program.

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