IT Operations Manager

2 weeks ago


Alpharetta, Georgia, United States DataSeers Incorporated Full time
Job Description

Position Title: IT Manager

Overview of the Role: As an IT Manager at DataSeers Incorporated, you will oversee our IT division and guarantee the effective functioning of our technological framework.

Key Responsibilities: Core duties of this role include assessing business requirements, collecting specifications, designing, and implementing technical solutions, as well as providing comprehensive implementation strategies and documentation.

Additional Responsibilities:

  • Deploy solutions, deliver training, and transition to support teams.
  • Plan and execute integration while managing IT infrastructure.
  • Architect IT solutions and provide technical assistance for the organization.
  • Manage vendor relationships.
  • Oversee Service Level Agreements (SLA) for clients, hardware, connections, etc.
  • Offer technical support in network architecture and IT documentation.
  • Support all back-office software.
  • Ensure the complete IT infrastructure is operational for the organization.
  • Work towards a deeper understanding of business objectives and needs.
  • Operate and maintain a multi-user computing environment, including Local Area Network (LAN), Wide Area Network (WAN), and application servers.
  • Lead team and client interactions.
  • Travel as necessary for assignments to various client locations.

Qualifications for Success:

  • Bachelor's degree in Information Systems/Technology, Computer/Management Information Systems, Computer Science, Engineering (Electronics/Communications), or a related field, along with 12 months of relevant experience.
  • At least 12 months of experience with programming languages such as MySQL, Node, and shell scripting; familiarity with Big Data languages and concepts like ECL, HPCC; and IT infrastructure knowledge including Azure Active Directory, Nginx, Elasticsearch, Logstash, Kafka, DNS Iptables, and security tools like Burp Suite, Nmap, and Zap.
  • Proficient in operating systems such as CentOS, Ubuntu, and Kali Linux; knowledge of operations like SOC 2 type 2, PCI DSS, and Snipe-IT; experience with file transfer protocols such as SFTP and FTP; and network management using Cisco ASA, Netgear, and Unifi.
  • Experience in fintech processes including SAR, BAI2, ACH, and compliance with 314a and 314b.
  • Exceptional problem-solving abilities.
  • Strong communication and collaboration skills.
  • Highly organized and self-driven.

Benefits Offered:

  • Opportunities for Career/Professional Development Training.
  • Comprehensive Medical, Dental, and Vision Coverage.
  • Supplemental Life Insurance.
  • Maternity/Paternity Leave.
  • Employee Stock Options.
  • Engaging Employee Activities.
  • 401k Contributions.
  • Paid Time Off.
  • 7 Paid Holidays.
  • On-site Gym Facilities.
  • Generous Employee Referral Program.

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