Sales Enablement Analyst

6 days ago


Niles Illinois, United States Shure Full time
About the Role

Shure is seeking a highly skilled Digital Product Operations Specialist to join our team. As a key member of our sales operations team, you will play a pivotal role in driving the global launch and operational excellence of our digital product portfolio.

Key Responsibilities
  • Act as a key resource supporting the activation of our digital products roadmap globally and be responsible for understanding the digital transformation roadmap and related project plans.
  • Administer and drive the effective use of Shure's digital technology stack, including order entry and licensing applications that enable our digital product offerings.
  • Facilitate communication and cross-functional collaboration between business and IT teams responsible for digital product success.
  • Provide hands-on project support including requirements refinement, testing, and beta programs.
  • Ensure Product launch and operational readiness for new and enhanced product offerings.
  • Configure and set up product data required for revenue enablement.
  • Identify opportunities to optimize systems to grow revenue, improve operational efficiency and ensure outstanding customer experience.
  • Analyze and provide performance reporting for KPIs related to operational effectiveness, customer satisfaction, and maximizing value through our paid channels.
  • Provide training as needed to our sales and support teams to ensure compliance with ordering and license provisioning process.
Requirements
  • Bachelor's degree in Business, Communication, Information Management, or a related field.
  • Minimum 2 years of experience of relevant experience with digital product or technology solutions.
  • Strong analytical skills: ability to articulate data to audiences of varying levels of knowledge and recommend next steps.
  • Excellent communication skills, attention to detail, and multi-tasking abilities.
  • Experience working with enterprise CRM and Digital Commerce platforms. SAP Hybris eCommerce and Salesforce application experience desired.
About Shure

Shure's mission is to be the most trusted audio brand worldwide. We are a leading global manufacturer of audio equipment known for quality, reliability, and durability. We engineer microphones, headphones, wireless audio systems, conferencing systems, and more. Our talented teams strive for perfection and innovate every chance they get. We offer an Associate-first culture, flexible work arrangements, and opportunity for all.



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