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Technology Business Analyst
2 months ago
Job Overview
We are seeking a proficient Technology Business Analyst to assist in defining and developing the technological strategy for the hardware and platforms utilized across our extensive network of restaurants.
This role involves investigating and experimenting with cutting-edge technologies such as edge computing, self-service kiosks, integrated point-of-sale systems, payment solutions, digital menu displays, and more.
This position offers the chance to build relationships with a diverse range of stakeholders within McDonald's, including both US and Global technology product leaders, franchise owners, and restaurant technology personnel.
The technology solutions provided by this team must be reliable and scalable, suitable for implementation across all locations.
The role requires a comprehensive understanding of both current operations and emerging technology trends to develop a strategic technology roadmap that fosters innovation while remaining feasible for execution.
Key Responsibilities:
- Assess new technologies, create prototypes, and develop product roadmaps to address future business requirements.
- Collaborate with cross-functional teams to ensure the alignment of technology strategies throughout the global technology organization.
- Analyze product roadmaps from McDonald's technology vendors and industry leaders, communicating opportunities for enhancing restaurant technology.
- Conduct visits to restaurants to gather insights from staff and rethink technology approaches to enhance both employee and customer experiences.
- Work alongside internal product teams, franchise operators, and suppliers to champion innovation and modernize our technology offerings.
- Support and participate in daily meetings and ongoing technology transformation initiatives.
- Comprehend McDonald's business needs to deliver quality results and adapt to emerging challenges.
Exhibit a leadership mindset and a strong commitment to ensure that projects are managed efficiently, on schedule, and meet established objectives.
