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Technical Support Professional

2 months ago

Columbia, South Carolina, United States SC State Credit Union Full time
Job Summary

**About the Role**

We are seeking a highly skilled Systems Support Specialist to join our IT department at SC State Credit Union. As a vital member of our team, you will be responsible for providing technical support to our staff and members, ensuring the smooth operation of our systems and infrastructure.

Key Responsibilities

  • Provide first-line support to end-users, troubleshooting technical issues and implementing system upgrades.
  • Collaborate with the IT team to resolve hardware and software problems, perform system maintenance tasks, and ensure data security protocols are followed.
  • Assist in training staff on new technologies and contribute to the development of IT policies and procedures.

Requirements

  • Strong understanding of IT principles and excellent problem-solving abilities.
  • Effective communication skills to interact with team members and end-users professionally.
  • Proactive mindset, ability to prioritize tasks efficiently, and passion for staying current with industry trends.
  • Willingness to learn new technologies and adapt to a fast-paced work environment.

What We Offer

  • Competitive salary based on experience.
  • Opportunities for growth and development in a dynamic industry.