Technical Support Specialist

17 hours ago


Columbia, South Carolina, United States Best Buy Full time
Best Buy - 10136 two notch rd ste 109d

As a Geek Squad Agent at Best Buy, you will be the first point of contact for clients and play a key role in the check-in and check-out experience of client devices. Your responsibilities will include asking the right questions, listening to client needs, taking detailed notes, and partnering with Advanced Repair Agents to fully resolve issues. You will ensure that no client is ever left unserved or underserved. Key responsibilities include:

  • Providing exceptional customer service and support
  • Resolving technical issues and partnering with Advanced Repair Agents
  • Ensuring client satisfaction and loyalty

Best Buy is committed to providing a positive and inclusive work environment. We offer competitive compensation and benefits, as well as opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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