Technical Support Specialist

13 hours ago


Columbia, South Carolina, United States Hansen Talent Group Full time
Job Title: Technology Support Specialist II

Hansen Talent Group is seeking a skilled Technology Support Specialist II to join our team in Columbia, SC.

This is an after-hours position requiring availability on nights and weekends.

Key Responsibilities:

  • Resolve technical issues for customers by managing problems and suggesting solutions.
  • Research, resolve, and respond to customer requests.
  • Ensure documentation and processes are up-to-date as business and technology evolve.
  • May require in-depth knowledge or experience in specific areas.

Requirements and Qualifications:

  • Strong customer service skills.
  • Good problem-solving skills.
  • Able to provide technical advice, guidance, and informal training to customers using hardware and software programs.
  • Understands basic technical problems and solutions in relation to the business environment.
  • Understands the industry's business systems and processes.


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