Customer Service Account Manager
5 days ago
**Job Summary**
As a Customer Service Account Manager at Semblex, you will be responsible for managing customer relationships and driving sales growth. This role requires strong analytical and problem-solving skills, as well as excellent communication and negotiation abilities.
**Key Responsibilities**
- Review and respond to customer inquiries and requests in a timely and professional manner
- Develop and maintain strong relationships with customers to understand their needs and preferences
- Identify and pursue new business opportunities to drive sales growth
- Collaborate with internal teams to ensure seamless execution of customer orders and requests
- Monitor and analyze customer feedback to identify areas for improvement
**Requirements**
- 3+ years of experience in sales or customer service
- Proven track record of driving sales growth and building strong customer relationships
- Excellent communication and negotiation skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Strong analytical and problem-solving skills
**What We Offer**
- Competitive salary and bonus structure
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
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