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Customer Service Representative

2 months ago

Elmhurst, Illinois, United States Domino's Franchise Full time
Job Description

Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Franchise.

Key Responsibilities:

  • Provide exceptional customer service to our clients through various communication channels, including phone, email, and in-person interactions.
  • Develop and maintain a thorough knowledge of our menu and services to effectively address customer inquiries and concerns.
  • Resolve customer complaints in a professional and timely manner, ensuring a positive experience for all customers.
  • Prepare and serve food products to meet customer needs and expectations.
  • Maintain a clean and organized store environment, including the front of the store and surrounding areas.
  • Participate in ongoing training and development to enhance customer service skills and knowledge of our products and services.
  • Utilize strong communication and interpersonal skills to effectively interact with customers, colleagues, and management.

Requirements:

  • High school diploma or equivalent required.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Ability to lift up to 25 pounds and stand for long periods.
  • Availability to work a variety of shifts, including evenings, weekends, and holidays.

What We Offer:

  • A competitive hourly rate and opportunities for advancement.
  • A fun and dynamic work environment with a team-oriented culture.
  • Ongoing training and development to enhance your skills and knowledge.
  • A comprehensive benefits package, including medical, dental, and vision insurance.