Customer Service Representative

1 week ago


Elmhurst, Illinois, United States Domino's Franchise Full time
Job Description

Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Franchise.

Key Responsibilities:

  • Provide exceptional customer service to our clients through various communication channels, including phone, email, and in-person interactions.
  • Develop and maintain a thorough knowledge of our menu and services to effectively address customer inquiries and concerns.
  • Resolve customer complaints in a professional and timely manner, ensuring a positive experience for all customers.
  • Prepare and present food products to our customers, adhering to high standards of quality and presentation.
  • Maintain a clean and organized store environment, including the front of the store and surrounding areas.
  • Participate in ongoing training and development programs to enhance skills and knowledge.
  • Utilize strong communication and interpersonal skills to effectively interact with customers, colleagues, and management.

Requirements:

  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Excellent communication and problem-solving skills.
  • Ability to work effectively in a team environment.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Ability to maintain a clean and safe work environment.

What We're Looking For:

  • Clean-cut and personable individuals who can provide exceptional customer service.
  • Outgoing and energetic individuals who can work well in a team environment.
  • Dependable, reliable, and punctual individuals who can maintain a high level of productivity.
  • Prompt and responsible individuals who can take initiative and work independently.
  • Quick learners and self-motivated individuals who can adapt to new situations and challenges.


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