Customer Service Representative
1 week ago
Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Franchise.
Key Responsibilities:
- Provide exceptional customer service to our clients through various communication channels, including phone, email, and in-person interactions.
- Develop and maintain a thorough knowledge of our menu and services to effectively address customer inquiries and concerns.
- Resolve customer complaints in a professional and timely manner, ensuring a positive experience for all customers.
- Prepare and present food products to our customers, adhering to high standards of quality and presentation.
- Maintain a clean and organized store environment, including the front of the store and surrounding areas.
- Participate in ongoing training and development programs to enhance skills and knowledge.
- Utilize strong communication and interpersonal skills to effectively interact with customers, colleagues, and management.
Requirements:
- Ability to work in a fast-paced environment and adapt to changing situations.
- Excellent communication and problem-solving skills.
- Ability to work effectively in a team environment.
- Basic math skills and accuracy with handling cash and operating a point-of-sale system.
- Ability to maintain a clean and safe work environment.
What We're Looking For:
- Clean-cut and personable individuals who can provide exceptional customer service.
- Outgoing and energetic individuals who can work well in a team environment.
- Dependable, reliable, and punctual individuals who can maintain a high level of productivity.
- Prompt and responsible individuals who can take initiative and work independently.
- Quick learners and self-motivated individuals who can adapt to new situations and challenges.
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