Healthcare Customer Service Representative
2 weeks ago
Position Overview:
The Patient Service Specialist plays a crucial role in enhancing the patient journey and is essential in providing exceptional customer service to our patients and their families. This role is focused on delivering compassionate, consistent, and dependable support.
Key Responsibilities:
- Offer administrative assistance within the clinic environment to patients, families, and healthcare teams.
- Facilitate the seamless operation of the medical office.
- Ensure high-quality service delivery to all visitors.
Educational Requirements:
A high school diploma or equivalent is mandatory; coursework in administrative or medical fields is advantageous.
Experience Requirements:
Demonstrated experience in customer service is essential. Previous experience in a clinical or administrative capacity is preferred.
Additional Information:
This position is a full-time role, operating Monday through Friday, and is situated in a dynamic healthcare environment.
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