Customer Service Representative

23 hours ago


Burlington, Vermont, United States Hertz Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and sales support to our customers.

Key Responsibilities:
  • Consult with customers to understand their rental needs and provide personalized solutions.
  • Maximize revenue opportunities by actively offering products and services and overcoming customer objections.
  • Ensure that customers receive world-class customer service and sales support.
  • Prepare vehicles for customer pick-up, including cleaning, assessing damage, fueling, and refilling fluids.
  • Operate equipment such as computer terminals, telephones, calculators, copy machines, and fax machines.
Requirements:
  • Strong oral and written communication skills.
  • Ability to work in a fast-paced environment and multitask.
  • Knowledge of equipment operation and maintenance.
  • Ability to lift, bend, and twist as needed.
  • High school diploma or equivalent required.
Benefits:
  • Competitive hourly rate.
  • Opportunities for career advancement.
  • Comprehensive training program.
  • Discounts on Hertz rentals and other perks.
About Hertz:

Hertz is one of the largest airport general use vehicle rental companies in the world, operating in over 9,700 locations across North America, Europe, the Caribbean, Latin America, Africa, the Middle East, Asia, Australia, and New Zealand.



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