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Customer Service Representative

2 months ago

Burlington, Vermont, United States Vyve Broadband Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales and support team, you will be responsible for providing exceptional customer service and sales support to our customers.

Key Responsibilities
  • Provide timely and effective resolution to customer inquiries and issues
  • Utilize sales and technical skills to assist customers with finding and purchasing our products and services
  • Process customer payments and troubleshoot basic technical issues
  • Work collaboratively with the sales and support team to achieve departmental goals and objectives
Requirements
  • High school diploma or equivalent required; college degree preferred
  • Minimum two years of customer service and sales experience
  • Excellent communication and technical skills
  • Ability to work in a fast-paced sales environment and adapt to evolving business needs
What We Offer
  • Competitive base pay and commission structure
  • Opportunity for career advancement and professional growth
  • Comprehensive benefits package, including medical, dental, and vision coverage
  • 401(k) plan with company match
  • Paid training and ongoing support
About Us

Vyve Broadband is a leading provider of broadband internet services, serving communities across the country. We are committed to delivering exceptional customer service and providing our customers with the best possible experience.