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Healthcare Customer Service Representative

2 months ago

Burlington, Vermont, United States The University of Vermont Health Network Full time

Position Overview:

The Patient Service Specialist plays a crucial role in enhancing the patient journey and is essential in providing exceptional customer service to patients and visitors. This role is focused on delivering a caring, consistent, and reliable experience.

Key Responsibilities:

  • Provide administrative assistance in a clinical environment to patients, families, and healthcare teams.
  • Ensure efficient operations within the medical office setting.
  • Support the care team and administrative leaders in their daily functions.

Qualifications:

Education: A high school diploma or equivalent is required; coursework in administrative or medical fields is preferred.

Experience: Demonstrated experience in customer service is essential. Previous experience in a clinical or administrative role is advantageous.

Additional Information:

This position is full-time, operating Monday through Friday, and is based in Chittenden County.

External candidates who have not been employed by the organization in the past year may qualify for a one-time sign-on bonus.