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Customer Service Representative

2 months ago

South Burlington, Vermont, United States Portland Glass Full time
About the Role

As a Customer Service Representative at Portland Glass, you will be the face of our company, providing exceptional service to our customers and ensuring their satisfaction with our products and services.

Key Responsibilities:

  • Provide top-notch customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Work in a fast-paced environment, interacting with customers, and managing multiple tasks simultaneously.
  • Learn about the latest products and procedures, staying up-to-date on industry trends and developments.
  • Schedule work for maximum productivity and capacity, ensuring efficient use of resources.
  • Perform daily administrative duties, such as billing, deposits, and mail sorting.
  • Collaborate with colleagues to achieve common goals and objectives.
  • Maintain a safe and healthy working environment, adhering to company policies and procedures.

About Portland Glass

Portland Glass is a leading company in the glass industry, with a reputation for quality and excellence. We are committed to providing our customers with the best possible service and products, and we are looking for talented individuals to join our team.

What We Offer

  • A competitive salary and benefits package, including paid time off and holidays.
  • A comprehensive training program, including OSHA certification and on-the-job training.
  • Opportunities for advancement and career growth, with a focus on promoting from within.
  • A stable and secure work environment, with a commitment to employee safety and well-being.
  • A collaborative and supportive team culture, with a focus on teamwork and communication.