Customer Service Representative

4 days ago


Pembroke Pines, Florida, United States Lakitsia Gaines - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and organized individual to join our team as a Receptionist - State Farm Agent Team Member. As a key member of our team, you will play a vital role in providing exceptional customer service and supporting the growth of our business.

Key Responsibilities
  • Maintain a High Level of Productivity
    • Ensure a strong work ethic and commitment to success each day.
  • Provide Exceptional Customer Service
    • Develop and maintain strong relationships with customers and colleagues.
  • Support Business Growth
    • Assist in achieving business objectives through value-based conversations and remarkable customer experiences.
Requirements
  • Excellent Interpersonal Skills
    • Develop and maintain strong relationships with customers and colleagues.
  • Excellent Communication Skills
    • Effectively communicate with customers, colleagues, and management.
  • Organizational Skills
    • Manage multiple tasks and priorities in a fast-paced environment.
  • Self-Motivated
    • Take initiative and demonstrate a strong work ethic.
  • Detail-Oriented
    • Ensure accuracy and attention to detail in all tasks and responsibilities.
  • Bilingual - Spanish Required
    • Ability to communicate effectively with Spanish-speaking customers and colleagues.
  • Property and Casualty License
    • Ability to obtain and maintain a Property and Casualty license.
  • Life and Health License
    • Ability to obtain and maintain a Life and Health license.
What We Offer
  • Hourly Pay Plus Commission/Bonus
    • Competitive hourly pay plus opportunities for commission and bonus.


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