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Customer Service Representative

2 months ago

Pembroke Pines, Florida, United States finger lickin' Full time
Job Overview

We are looking for a dedicated Customer Service Representative to assist our clientele. Your primary role will involve providing information about our offerings and facilitating orders efficiently.


Key Responsibilities:
  • Address customer inquiries and resolve complaints effectively.
  • Provide timely and efficient service to enhance customer satisfaction.
  • Identify and troubleshoot product-related issues.
  • Ensure a tidy and organized workspace.
  • Build and maintain a comprehensive understanding of our products and services.

Required Qualifications:
  • Experience in customer service, sales, or related fields is advantageous.
  • Strong ability to establish rapport with customers.
  • Proficient in prioritizing tasks and managing multiple responsibilities.
  • Exhibit a positive and professional attitude.
  • Exceptional written and verbal communication skills.

Company Overview

We are a family-owned Jamaican bakery and restaurant, renowned for our freshly made products crafted daily on the premises.